Help centre & FAQ

After a successful Mobile Money payment, your Results Checker is delivered to your mobile number and email. You can also view your Results Checker immediately after payment.

Yes. Use My Orders and enter your order number and the phone number used during your purchase to view your previous purchases.

We accept supported Mobile Money payment methods through our secure payment service. Follow the instructions provided during checkout to complete your payment.

Once your payment is successfully confirmed, your Results Checker will be processed and made available to you. Please keep your Results Checker details safe.

If your payment was successful but your Results Checker has not appeared, please wait a few minutes and check your phone number in the My Orders section to retrieve it. If the problem continues, contact our support team with your order number.

Results Checker usage depends on the examination result-checking service and the rules of the examination provider. Please follow the instructions provided with your Results Checker.

Because Results Checkers are digital products, refunds may not be available after a Results Checker has been delivered or used. Please confirm the examination and Results Checker type before completing your purchase.

Yes. Payments are processed through our secure payment system. We do not store your Mobile Money PIN or other sensitive payment credentials.

Contact our support team as soon as possible with your order number and the correct phone number. We will assist you in checking the status of your purchase.

If you experience any problem with payment, Results Checker delivery, or checking your order, contact our support team with your order number and the phone number used for the purchase.